• Charge entry

• Electronic submission of claims

• Correct and resubmit rejected claims

• Insurance & patient payment posting

• Follow up on all unpaid claims, denials, and underpayments

• File and follow up on appeals as needed

• Patient statements/invoices

• Coordinate refunds

• Furnish documentation for patients

• Comprehensive, detailed practice reporting

• Eligibility/benefit verification & telephone contact with insurance payers as needed

• Answer patient questions about balances, bills, and insurance coverage. Take payments over the phone

•Discounted Access to Consultation & training

• Non-standard EAP billing

• Support for claims with dates of service prior to contract effective date

• Credentialing, contracting, provider enrollment, directory maintenance

• Patient E-commerce system